Privacy Policy

1. Introduction

Welcome to Acadify. We are committed to protecting the privacy of the schools, administrators, teachers, students, and parents who use our platform. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By accessing or using Acadify, you agree to the practices described in this policy. If you do not agree, please discontinue use of the platform.

2. Information We Collect

We collect information that is necessary to provide and improve our services:

• Account Information: School name, administrator name, email address, and credentials used to create and manage accounts.
• User Data: Student and teacher records, including names, roll numbers, class assignments, attendance logs, and performance data entered by school administrators.
• Usage Data: Pages visited, features used, timestamps of activity, and device/browser information to help us understand how the platform is being used.
• Communication Data: Any messages or inquiries you send to our support team.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the Acadify platform
• To authenticate users and manage access controls
• To generate reports, credentials, and other school documents
• To improve platform features and fix bugs based on usage patterns
• To send important service updates, security alerts, and support responses
• To detect, investigate, and prevent fraudulent or unauthorized activity

We do not use your data for advertising purposes, and we do not build advertising profiles from user activity on Acadify.

4. Data Sharing

We do not sell, rent, or trade your data to third parties. We may share information only in the following limited circumstances:

• Infrastructure Providers: We use trusted cloud service providers to host and operate the platform. These providers are bound by strict data processing agreements and are not permitted to use your data for their own purposes.
• Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We take the security of your data seriously. All data transmitted between your browser and our servers is encrypted using industry-standard TLS. Passwords are hashed using bcrypt and are never stored in plain text. Access to production data is restricted to authorized personnel only.

While we implement strong safeguards, no system is completely immune to security threats. We encourage users to use strong, unique passwords and to report any suspicious activity to our team immediately.

6. Data Retention

We retain your data for as long as your account remains active or as needed to provide you with our services. If you choose to close your account, you may request deletion of your data by contacting us. We will process deletion requests within 30 days of account closure, except where retention is required by law.

7. Cookies

Acadify uses session cookies to keep you logged in and to maintain your preferences across sessions. These cookies are essential to the functioning of the platform and cannot be disabled without affecting your ability to use the service.

We may also use analytics cookies to understand how users interact with the platform. These cookies do not collect personally identifiable information and can be declined through your browser settings.

8. Your Rights

Depending on your location, you may have rights with respect to the personal information we hold about you, including:

• The right to access your personal data
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data
• The right to data portability (export your data in a readable format)

To exercise any of these rights, please contact us at acadify.tech@gmail.com. We will respond to all requests within a reasonable timeframe.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will notify registered users via email or through a prominent notice within the platform. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us:

Email: acadify.tech@gmail.com